A schedule conflict, illness, injury or family emergency can alter the best laid plans…
• If cancelling more than 8 weeks out from the trip departure date, we will refund your deposit, retaining a booking / cancellation fee of $100.00 per person.
• If cancelling within 8 to 6 weeks of the departure date there are no refunds available, but we will offer you a percentage of your trip amount paid as a credit toward another Paragon Guides trip, summer or winter, within one year from the date of cancellation.
• If cancelling within 6 weeks of the trip date, there are no refunds and no credits available.
In the rare event a scheduled trip is cancelled by Paragon Guides, we will refund your money in full.

Cell phone service is never guaranteed in the backcountry, and at this time we do not offer specific information about service providers. Hut users have reported the following information, listed below by hut:

• Confidence rating of getting service at the hut or nearby location: Low 0 – 50%, Medium 51 – 75%, or High 76 – 100%.
• The best location at, or closest to the hut to try to make a call or text.
• The closest town you are facing for service.

Dogs are not permitted on summer or winter hut trips, nor are dogs allowed in or around huts except legitimate service animals as defined by the ADA. Emotional support, comfort dogs, or companion dogs do not qualify as service animals and are not permitted at the huts*. Dogs present a serious health hazard because winter hut visitors melt snow for water at most of the huts, some hut visitors are allergic to dogs, and dogs can harass wildlife around the huts. Failure to abide by this policy can result in fines up to $1,000. 10^th Mountain and the US Forest Service takes this policy very seriously and asks that hut visitors help encourage compliance.

Colorado’s snowpack is notoriously unstable at times and demands your full attention and respect. The potential for avalanches is always our number one safety concern. Big lines in steep terrain in mid-winter is not what we offer. We select conservative routes that are appropriate to the condition of the snowpack, time of year, and size of group. Our guides have a minimum Level II certification from the American Institute for Avalanche Research and Education (AIARE). From December through March, Paragon Guides announces the daily avalanche report, issued from the Colorado Avalanche Information Center, on KZYR 97.7 FM. We require that all participants wear a beacon and carry a shovel and probe. We provide this equipment on our custom tours and hut trips. Equipment is available for rental if you’re participating on a scheduled Paragon Ski Club tour.